Vinyl press

Privacy Policy

Effective Date: January 1st 2021

This Privacy Policy explains how Suitcase Records (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit our website [https://www.suitcaserecords.com.au] (the “Website”) and use our online store services. By accessing or using our Website and making purchases, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you interact with our Website and make purchases:

  1. Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, shipping address, billing information (including credit card details), and contact information.

  2. Order Information: We collect information about the products you purchase, including order history and transaction details.

  3. Automatically Collected Information: We may collect information such as your IP address, browser type, device information, and usage patterns when you visit our Website. We may also use cookies and similar technologies for this purpose.

How We Use Your Information

We use your personal information for the following purposes:

  1. Order Fulfillment: To process and fulfill your orders, including shipping and delivery.

  2. Customer Support: To respond to your inquiries, provide customer support, and address any issues you may encounter.

  3. Marketing Communications: With your consent, we may send you promotional emails and updates about our products and services.

  4. Analytics and Improvements: To analyze Website usage and performance and to enhance our services and user experience.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online store and providing services to you.

  2. Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

Your Choices

You have the following choices regarding your personal information:

  1. Email Preferences: You can opt out of receiving promotional and marketing emails by following the unsubscribe instructions in the email.

  2. Cookies: You can usually adjust your browser settings to reject cookies or receive notifications when cookies are being sent. However, this may affect your shopping experience on our Website.

Security

We employ reasonable security measures to protect your personal information. Nevertheless, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy periodically, with changes posted on this page and a revised effective date. Please check this policy periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at kathy@suitcaserecords.com.au

By using our Website and making purchases, you consent to the terms of this Privacy Policy.

Address: 1171 Kingsford Smith Dr, Pinkenba QLD 4008

Phone: (07) 3260 1653